Tailog

1. Introduction

Welcome to Tailog ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our App:

3. How We Use Your Information

We use the information we collect for the following purposes:

4. Data Linked to Your Identity

All data types collected by our App are linked to your identity through your user account, device identifiers, or other details. This includes:

• Contact Information (Name, Email Address)
• User Content (Photos/Videos, Other User Content)
• Identifiers (User ID, Device ID)
• Purchase History
• Usage Data (Product Interaction, Advertising Data)
• Diagnostics (Crash Data, Performance Data)

5. Tracking

We and our third-party partners use certain data for tracking purposes, which means linking data collected from our App with third-party data for targeted advertising or advertising measurement. The following data types are used for tracking:

• User ID: Used for tracking user behavior across services
• Device ID: Used for third-party advertising and advertising measurement
• Product Interaction: Used for analytics and advertising measurement
• Advertising Data: Used for third-party advertising and advertising measurement
• Crash Data: Used for analytics and advertising measurement
• Performance Data: Used for analytics and advertising measurement

6. Third-Party Services

We use the following third-party services that may collect information about you:

7. Data Sharing

We may share your information in the following circumstances:

• With Family Members: When you join a family, your name and email address are visible to other family members. Pet profiles and logs shared with the family are accessible to all family members.
• With Third-Party Service Providers: We share data with service providers who perform services on our behalf, including:
  • Supabase (data storage and authentication)
  • Google (Firebase Analytics, AdMob)
  • Apple (authentication and in-app purchases)
• For Legal Purposes: We may disclose your information if required by law or to protect our rights and safety.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data collection and tracking (where applicable)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our App is designed for family use and is intended for users aged 13 and above. Children under 13 who have accounts through Google Family Link or Apple Family Sharing may use the App under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

12. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Changes to This Privacy Policy

We reserve the right to modify these Terms at any time. We will post the revised Terms on this page and update the "Last Updated" date at the top. You are advised to review these Terms periodically. Your continued use of the App after any modifications indicates your acceptance of the new Terms.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@honeymilkstudio.ca

1. Acceptance of Terms

By downloading, accessing, or using the Tailog mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Medical Disclaimer

The App is for informational and educational purposes only and does not constitute professional veterinary advice, diagnosis, or treatment.

• Not a Substitute for Vet Care: Always seek the advice of your veterinarian or other qualified animal health provider with any questions you may have regarding a medical condition. Never disregard professional veterinary advice or delay in seeking it because of something you have read or recorded on this App.
• Emergency: If you think your pet has a medical emergency, call your veterinarian or animal hospital immediately.
• No Warranty: We do not warrant the accuracy, completeness, or usefulness of any information provided or tracked within the App. Reliance on any such information is strictly at your own risk.

3. User Accounts and Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You are fully responsible for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account.

4. User Conduct and Content

You retain ownership of the content you post (e.g., pet photos, logs), but you grant us a license to host and display it. You agree NOT to use the App to:

• Upload any content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Upload content that infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
• Harm minors or animals in any way.
• Impersonate any person or entity.

We reserve the right to remove any content or suspend accounts that violate these terms, at our sole discretion, without prior notice.

5. Subscriptions and Payments

• Billing: Some features of the App may require a paid subscription. Payments are processed through the Apple App Store or Google Play Store.
• Renewals: Subscription renewal and cancellation policies are governed by the Apple App Store and Google Play Store terms. Subscriptions typically renew automatically unless canceled within the timeframe specified by the respective store.
• Cancellations & Refunds: You can manage or cancel your subscription in your device settings. We do not process refunds directly. All refund requests must be directed to Apple or Google in accordance with their respective refund policies.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Tailog and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the App;
• Any conduct or content of any third party on the App;
• Any content obtained from the App;
• Unauthorized access, use, or alteration of your transmissions or content.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will post the revised Terms on this page and update the "Last Updated" date at the top. You are advised to review these Terms periodically. Your continued use of the App after any modifications indicates your acceptance of the new Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at: support@honeymilkstudio.ca